Privacy Policy

This Privacy Policy outlines how Smokos, licensed by the Anjouan Gaming Board, collects, uses, and protects personal information in compliance with Australian data protection and gambling regulations. It applies to all users of the Smokos online casino platform.

Information Collection

Smokos collects various types of personal information during the registration and gaming process. This information includes:

• Registration data: name, address, date of birth, and contact details
• Payment details: credit/debit card information, bank account details, and transaction history
• Technical logs: IP addresses, browser types, and device information
• Cookies: data collected through cookies to enhance user experience and track platform performance

Purpose of Data Usage

The information collected is used for multiple purposes, which include but are not limited to:

• Account management: enabling users to create and manage their accounts
• Marketing communication: sending promotional materials and updates, where consent has been provided
• Anti-fraud checks: verifying the identity of users to prevent fraudulent activities
• AML compliance: adhering to Anti-Money Laundering regulations to ensure a safe gaming environment
• KYC procedures: conducting Know Your Customer checks to verify the identity and age of players

Data Sharing

Smokos may share personal information with third parties under specific circumstances, which include:

• Disclosure to payment providers: necessary for processing deposits and withdrawals
• Verification partners: sharing data with third-party services to complete identity verification processes
• Regulatory authorities: providing information to comply with legal obligations and regulations

User Rights

Users have specific rights regarding their personal data, including:

• Right to access: users can request copies of their personal information held by Smokos
• Right to deletion: users may request the deletion of their personal data, subject to legal obligations
• Right to restrict processing: users can ask to limit the processing of their personal information in certain situations

Cookie Policy

Smokos uses cookies to enhance the functionality of the platform and track performance. This includes:

• Essential cookies: required for the operation of the website and to provide core functionalities
• Analytical cookies: used to collect information about how users interact with the website, helping to improve the user experience

Data Security

Smokos implements appropriate technical and organizational measures to protect personal information against unauthorized access, loss, or misuse. This includes:

• Data encryption: ensuring sensitive information is stored securely
• Access controls: restricting access to personal data only to authorized personnel
• Regular security assessments: conducting audits and updates to maintain data protection standards

Data Retention

Personal information will be retained by Smokos only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. After the retention period, data will be securely deleted or anonymized.

Changes to the Privacy Policy

Smokos reserves the right to modify this Privacy Policy at any time. Users will be notified of significant changes through the platform or via email, where applicable. Continued use of the platform after modifications indicates acceptance of the updated policy.

Contact Information

For inquiries regarding this Privacy Policy or personal data, users can reach out to the support team through the available channels on the Smokos platform.

Compliance with Regulations

Smokos adheres to the regulatory standards set forth by the Anjouan Gaming Board and relevant Australian laws. The platform is committed to ensuring responsible gambling practices and protecting user information.

Responsibility Towards Users

Smokos is dedicated to promoting responsible gambling and ensuring that all user information is handled with care and respect. The platform encourages users to engage in safe gaming practices and to seek help if gambling becomes a concern.

Conclusion

This Privacy Policy is designed to inform users about how Smokos collects, uses, and protects their personal information while ensuring compliance with applicable laws and regulations in Australia. Users are encouraged to review this policy periodically to stay informed about any changes or updates.